VAG Accident Reporting Centre

VAG Singapore is an authorised Accident Reporting Centre for motor insurance claims if you have a motor vehicle policy with AXA Insurance or Tokio Marine Insurance. Click here to find out more about being insured under the VAG Motor Insurance Scheme.

If you are not insured with any of these insurance companies, you may still make make your accident claims through VAG if you are claiming against a third party's insurance policy, or if you are claiming against your own "any workshop" insurance policy.

All accident repairs on your vehicle are required to be done by VAG Singapore and CarCrafters Singapore, a VAG company. Whether or not you are at fault, your policy will cover all repairs to your vehicle.

In the event of an accident, please lodge an accident report within 24 hours with your vehicle at:

Accident Reporting During Working Hours

9am - 6pm, Mondays to Saturdays, except Public Holidays

VAG Accident Reporting Centre
48 Toh Guan Road East, #05-155 Enterprise Hub, Singapore 608586
Tel: 6267 9916

VAG 24 hour towing 
Your car will be towed to VAG Accident Reporting Centre at #05-155 Enterprise Hub
Tel: 6795 5005

Accident Reporting After Working Hours

Outside working hours on weekdays, or on Sundays and Public Holidays

AXA Accident Reporting Centre
Tel: 1800 880 4741

Tokio Marine Call Centre (for enquiries only)
Tel: 1800 225 8647

VAG 24 hour towing 
Your car will be towed to VAG Accident Reporting Centre at #05-155 Enterprise Hub, and we will assist with your claim the next working day.
Tel: 6795 5005